I guess the answer is: It depends on your previous experience with copying spaces on your wiki. This week, one of our spaces took 5 hours to copy. Until this week, I would have said 2 hours was the maximum time to wait. The copy operation can take anything from a few minutes to a few hours, depending on the size of your space. How long should you wait? Ah, now there’s the rub. The space will become available when the copy operation has finished. Open another browser window or tab, and try going to the address of your new space. It is most likely that the front end has timed out, but the copy process is still happening in the background. What to do if you get an HTTP 500 or 504 while copying a spaceįirst, wait a while. That’s a bit more helpful and a little less scary. It seems that the server configuration determines which error you get. I’ve also seen an HTTP 504 error appearing in the same situation on a test server. This is the error we get when using the Copy Space plugin on our production documentation wiki. Basically, it means that something has gone wrong and the server can’t give you more information. It doesn’t give you much information, and it sounds very dire. When you get an HTTP 500 error, your browser window displays a message something like this: Or, as in my case this week, from a few hours of unnecessary frenzy. I’m letting you know, in the hope that I can save you from a moment of panic. It happens to me often, and it happened in a rather spectacular fashion earlier this week. Whatever you do, don’t close the browser tab or window until you know for sure. It’s likely that the copy process is still going on. If you’re copying a large space, you may see an HTTP 500 or HTTP 504 server error a few minutes after starting the space copy. Or have posts delivered via email.This tip is for people using the Copy Space plugin on Confluence wiki. If you liked this post, consider subscribing to my RSS feed. If you want to copy a space and import it into the same Confluence instance, you should use the Copy feature, and give your new space a different space key.Įxporting a space: Exporting Confluence Pages and Spaces to XML When you export a space, it copies everything from the space, including the space key. The main thing to watch for seems to be the space key. I think if I was going to do this in a development environment, I’d want to test it several times in a test environment first, to be sure I didn’t overwrite anything unintentionally. This made me a bit nervous, but when I tried to do this very thing, Confluence warned me that a space existed with the same key, thus saving me from overwriting my files. The Confluence documentation has lots of warnings about not copying a space over another space (if you try to import a space that already exists in a Confluence instance). With a large space I imagine this might take a lot longer. Since my space was just a few pages, there were no problems, and the whole process took just a few minutes.
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